Part of a larger organization that is outside the scope of the SMS that enters into a
documented agreement to contribute to the planning, design, transition, delivery or
improvement of a service, service component or process
EXAMPLE Procurement, infrastructure, f inance, human resources, facilities.
Note 1 to entry: The internal supplier and the organization in the scope of the SMS are both part of the same
larger organization.
Internal supplier
« Back to Glossary Index